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We proudly offer worldwide shipping. Below is the complete information about our shipping policy:
Shipping Regions
We ship to almost every country around the world. If there are any restrictions on certain regions, this information will be listed here.
Shipping Costs
Shipping costs vary depending on the shipping location and the weight/size of the package. Here are the general details:
- Domestic Shipping: Starting at Free Shiping – $20.00
- International Shipping: Starting at $140
The exact shipping cost will be calculated at invoice based on your shipping address.
Shipping Duration
The estimated delivery times are as follows:
- Domestic Shipping: 2-5 business days
- International Shipping: 6-15 business days
Please note that delivery times may vary depending on your location and potential delays due to customs or unforeseen circumstances.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
Safe Packaging and Shipping
Secure Packaging
We understand how important it is to receive your products in perfect condition. Therefore, we use high-quality packaging materials to protect your items during shipping. Each package includes:
- Protective Layers: All products are wrapped with appropriate protective materials, such as bubble wrap or foam, to prevent damage from impacts.
- Sturdy Boxes: We use strong and durable shipping boxes to ensure the safety of your products during transit.
- Security Seals: Every package is securely sealed to prevent unauthorized opening and to maintain the integrity of the package contents.
Careful Handling and Safe Shipping
Our team is trained to handle all products with care, from packaging to delivery. We partner with trusted shipping services that have experience in handling packages with care and professionalism. Additionally:
- Package Tracking: All shipments come with a tracking number, so you can monitor the status of your shipment at any time.
- Shipping Insurance: We offer shipping insurance options to provide additional protection against loss or damage during transit. Please contact us for more information about shipping insurance.
Replacement Policy
If your product arrives damaged or incorrect, we are here to assist you. We offer replacements or full refunds for products that are damaged during shipping. To process a replacement claim, please contact our customer service with photos of the damaged product and your order number.
Returns and Exchanges
If you are not satisfied with your purchase, we accept returns within 30 days of receipt. Items must be in their original condition and unused. To initiate a return, please contact our customer service at [help@sukmatrade.com].
Questions?
If you have any questions or need further assistance regarding shipping, please do not hesitate to contact us at help@sukmatrade.com. We are happy to assist you!