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Introduction
At Sukma Trade, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your data. By using our website and services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect the following types of information:
- Personal Information: This includes your name, email address, phone number, shipping address, billing address, payment information, and any other information you provide when making a purchase or contacting us.
- Automatically Collected Information: When you visit our website, we may collect information such as your IP address, browser type, operating system, referring URLs, and pages you view on our site.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website, track user activity, and collect data about how you use our site.
How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including sending confirmation emails and shipping notifications.
- Customer Service: To provide customer support and respond to your inquiries.
- Marketing: To send you promotional materials, newsletters, and other communications about our products and services. You can opt-out of marketing communications at any time.
- Website Improvement: To analyze website usage and improve our website’s functionality and user experience.
- Security: To protect our website and users from fraud and other security threats.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party service providers who assist us in operating our website, conducting our business, and providing services to you (e.g., payment processors, shipping companies).
- Legal Requirements: When required by law or in response to valid legal processes, such as a court order or subpoena.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
Data Security
We implement a variety of security measures to protect your personal information. These include encryption, firewalls, and secure server environments. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain legal obligations.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the communication or contacting us directly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect upon posting. We encourage you to review this page periodically for the latest information on our privacy practices.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: help@sukmatrade.com
Phone: (62)8130096 9954
Address: Gedung Perkantoran
Jl. Pemuda No.27-31,
Embong Kaliasin,
Kec. Genteng, Surabaya,
Jawa Timur 60271